Frequently Asked Questions

Everything you need to know about shopping with Be in a Tree

What is the typical shipping time for an order?

Standard shipping usually takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination and customs processing.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.

Are your materials sustainably sourced?

Yes, at Be in a Tree, we prioritize eco-friendly fashion. We use organic cotton, recycled polyester, and non-toxic dyes to ensure our products are as kind to the planet as they are to your wardrobe.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I care for my Be in a Tree garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.